Cookies-Privacy

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LEGAL NOTICE
Ownership
Users of this website, hereinafter User, are informed that the owner of the website http://www.qmusica.com, hereinafter Website, is Qfm, whose address is Calle Mallorca 1, El Médano, Tenerife 38612, REGISTRATION: ASOCIACION CULTURAL PARA LA DIFUSION DE LAS ARTES Y LAS MUSICAS DE CANARIAS, CIF: G76506088.

Conditions of Use

Access to the Website is free and free of charge provided that the user accepts the conditions of use that are shown on entering in accordance with current legislation.

If the user subscribes to any service of the Website, he/she will do so by accepting the Conditions of Use and Privacy and Cookies Policy that will be shown.
Accuracy of the data
The User acknowledges that the data provided are truthful and true, and undertakes to notify any change or modification that may occur in them.
Modification of the service
Website reserves the right to modify or eliminate the services offered through the website.
General rules of use
The User undertakes to use this Website diligently, correctly and respectfully, especially when posting opinions and/or comments.

 

Likewise, he/she undertakes, by way of example, not to make any comments or actions:

    - Defamatory, inaccurate, false, abusive, libellous, obscene, irreverent, offensive, insulting, tacitly or expressly sexual, threatening, harassing, racist, sexist, discriminatory for any reason, that violate morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and in general the regulations in force, and/or illegal or infringing third party rights (e.g. industrial and intellectual property rights; privacy or publicity rights).
    - Transmitters of spam, "SPAM", messages for commercial purposes, "chain letters" or mass mailings that are unsolicited, false, misleading or promote illegal activities or conduct that is rude, threatening, obscene, defamatory or libellous.
    - Providing practical information about illegal activities.
    - Involve any commercial activity, advertising or sales, even if there is no monetary consideration.
    - That contain personal data on third parties that require the consent of the owner or holder of the rights.

The User shall be liable to Website or any third party for any damages that may be caused as a result of non-compliance with this obligation. Sitio Web does not intervene in the contents of the Users.
Intellectual property rights
These legal conditions do not transfer any intellectual or industrial property rights over this Website and its contents (photographs, videos, creations, texts, etc.). The reproduction, transformation, distribution, public communication, making available, extraction, reuse, resending or use of any nature, by any means or procedure, of any of them is expressly prohibited to the user, except in cases where it is legally permitted or authorised by the owner of the corresponding rights.
Website's obligations
Website is responsible for the services it provides itself and for the content directly originating from the website itself and identified with the corresponding copyright.

Website will adopt the necessary measures to guarantee security and privacy in communications.

Website reserves the right to temporarily suspend the provision of the service without prior notice to the User, provided that this is necessary to carry out maintenance, updating or improvement of the service.

Web cannot guarantee the permanent availability and continuity of the web service due to interruptions, failures, etc...

PRIVACY POLICY
Until now, the LOPD has been complied with for data privacy issues, a law that as of 25 May 2018 will be replaced by the General Data Protection Regulation (GDPR) of the European Union.
This Privacy Policy shall be valid only for personal data obtained on the Website, and shall not apply to information collected by third parties on other websites, even if these are linked to the Website.

With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a secure manner by protecting their personal data and guaranteeing their right to privacy.
Personal data required by the Website
In order to provide our services we need some identifying data depending on the service that Sitio Web provides you with:

For the contact form:
    - Name and surname: to be able to answer the query.
    - email: in order to be able to answer the query

Additionally, when you visit our Website certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.
Legitimation
We can process your data with your consent, which is a mandatory requirement for you to be able to access the services of the website correctly.

The user has the right to be forgotten if he wants all his data to be deleted from our database.
Category of data
The data collected by the Website are not considered sensitive or protected data.

According to article 9.1 of the new general data protection regulation of the European Union (GDPR), personal data are considered sensitive or protected data if they reveal:

    - Racial or ethnic origin.
    - Political opinions.
    - Religious or philosophical convictions.
    - Trade union membership.
    - The processing of genetic data.
    - Biometric data intended to uniquely identify a natural person.
    - data concerning health
    - Data relating to the sex life or sexual orientation of a natural person.

We only work with the minimum identification data required to carry out our work: name, surname, address, telephone, email, tax number.
Data retention period
Customer data: name, telephone, postal address, email, etc. will remain in our system for as long as legally and technically required for the normal operation of the Website, unless the User exercises their right to delete or update it.
Applicable regulations
Since 25 May 2018, the Website is governed by the General Data Protection Regulation (GDPR) of the European Union.

https://www.boe.es/doue/2016/119/L00001-00088.pdf

Security measures
The website is hosted on systems operated by Arcadina Sistemas Informáticos SL, hereinafter referred to as Arcadina, and the necessary technical and organisational security measures are in place to guarantee the security of the User's personal data and thus prevent its alteration, loss and unauthorised processing and/or access. This takes into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment. All this in accordance with the provisions of the RGPD.

Arcadina has also established additional measures in order to reinforce the confidentiality and integrity of the information on this website. It continuously monitors, controls and evaluates the processes to ensure respect for data privacy.

Specifically, the measures adopted by Arcadina are:
    - Connection with SSL certificate on the website.
    - Encryption of keys and passwords using standard cryptographic algorithms.
    - Protection of the servers by means of firewalls, process isolation and other standard security measures.
    - Geographically distributed daily backups to ensure continuity of service in the event of an incident.

Exercise of rights
Users who have provided their data to Sitio Web may contact the owner of the website in order to exercise their right of access to their data, rectification or deletion, limitation and opposition with respect to the data included in their files, free of charge.
The method to be used by the User to communicate with the Website will be by means of their email account registered in our web service, or in writing.

Users may exercise their rights by writing to Website with the reference "Data Protection", specifying their details, accrediting their identity and the reasons for their request to the following address:

datos@qmusica.com

Any information that we need to store by virtue of a legal, fiscal or contractual obligation will be blocked and only used for such purposes instead of being deleted.
Modification of the privacy policy
Website reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.

Any modification to the Privacy Policy will be published at least ten days prior to its effective application.
Data controller and data processor
The person responsible for the data file is the owner of the Website.
Services offered by third parties
In order to provide services strictly necessary for its proper functioning, the Website uses the following service providers under their corresponding privacy conditions:


    - Google Analytics, for statistics. https://policies.google.com/privacy?hl=es
    - Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
    - Inmotion Hosting, domain registration and email service. https://www.dondominio.com/legal/55/politica-de-privacidad/
    
Social plugins
On our Website we offer links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the provider of the social network may link your profile data with information about your visit to the Website.

The User must therefore be informed about the functions and policies on the processing of his personal data of the respective social network. Whether you access one of our web pages with one of your social network profiles or share information through them.

The User can access the privacy policies of the different social networks at any time, as well as configure their profile to guarantee their privacy.

    - Facebook: https://www.facebook.com/help/323540651073243/
    - Twitter: https://twitter.com/privacy
   

Acceptance, consent and revocability
The User declares to have been informed of the present conditions on the protection of personal data, accepting and consenting to the processing of the same by Sitio Web in the manner and for the purposes indicated in the Legal Notice.

Users may revoke their data at any time, but without affecting actions already carried out in the past, i.e. without retroactive effect.

COOKIE POLICY
We wish to inform you that the Website uses cookies to measure and analyse the browsing of our users.
Cookies are files that are installed on the computer from which you access the Website for the purposes described on this page.

The applications we use to obtain browsing information, measure and analyse the audience are:

    - Google Analytics http://www.google.com/policies/technologies/cookies/

These applications have been developed by Google which provide us with the service of measuring and analysing the audience of our pages. They may also use this data to improve their own services and to offer services to other companies. You can find out about these other uses by clicking on the links provided.

These tools do not obtain data about your name or surname or the postal address from which you connect. The information they obtain is related to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which you access is assigned, the number of new users, the frequency and recurrence of visits, the time of visit, the browser and the operator or type of terminal from which the visit is made.

We use this information to improve our pages, detect new needs and assess the improvements to be made in order to provide a better service to users who visit us, adapting them, for example, to the most commonly used browsers or terminals.

To allow, know, block or delete the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer. You can find information on how to do this if you use the following browser:

  • Firefox https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?esab=a&s=politic+cookies&r=0&as=s

  • Chrome https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

  • Explorer https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

  • Edge https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

  • Safari https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES